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Frequently Asked Questions
Discover answers to frequently asked questions about Shiptrac in our FAQ section.
How does ShipTrac work?
ShipTrac’s 3PL and solutions network is located across the country, in every U.S. major metro metro area. By utilizing volume-based pricing and advanced technology, we empower merchants and brands with a strategic approach to eCommerce growth. This includes offering competitive rates, quicker delivery ties, cutting-edge technology, and an outstanding customer experience.
How does ShipTrac match my brand with the right 3PL?
We consider your specific business needs, including location, industry, fulfillment requirements, and more, to match you with the most suitable 3PL partner(s) from our network of over 20,000 providers. Having built relationships with a diverse group of partners, we ensure that you also work closely with a 3PL whose ethics, work environment, and personality match your own.
Is there any cost to use ShipTrac?
ShipTrac charges no upfront fees to merchants. You only pay for the 3PL services you use.
What if I’m not satisfied with the 3PL provider I’m matched with?
If you’re unhappy with your initial 3PL provider, you can easily switch to another one we recommended from our network – there’s no need to leave the platform.
How much can I save on shipping costs with ShipTrac?
By leveraging our network’s shipping volume, you can save 20-30% on transportation costs compared to market rates.
Do you work with specific eCommerce platforms?
Our platform integrates with all popular eCommerce platforms, including Shopify, WooCommerce, Amazon, and more. ShipTrac meets you where you are, ensuring a seamless experience.
What types of eCommerce brands can use ShipTrac?
ShipTrac works with all types of eCommerce businesses, from small startups to large-scale operations, across various industries.
Where are ShipTrac’s partners located?
Our 3PL partners cover every major metro area in the U.S., guaranteeing fast, reliable fulfillment and delivery services wherever your customers are.
Can ShipTrac handle my business’s growth and seasonal peaks?
Yes, ShipTrac’s flexible and scalable network allows your business to adjust quickly during peak seasons, ensuring you never miss a fulfillment deadline.
What technology does ShipTrac use to provide supply chain visibility?
Our platform offers real-time tracking and insights into your shipments, allowing you to stay in control of your logistics.
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