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Whether you’re a 3PL looking for easier, more automated billing or an eCommerce brand looking for better fulfillment or shipping rates, ShipTrac.ai can help. 

Get in touch to schedule a demo or learn more about how we can optimize your logistics operations. 

Frequently Asked Questions

Discover answers to frequently asked questions about Shiptrac in our FAQ section.

What is ShipTrac and how does it work?

ShipTrac is a platform that helps optimize eCommerce logistics and fulfillment for brands and 3PLs. Here’s how it works:

For eCommerce Brands: We help brands save up to 20-30% on their shipping rates. Through our nationwide network of owner-operated fulfillment centers, we’ll match you with the right 3PL for you. It starts with a free assessment to help address your unique challenges. 

For 3PLs: Our shipping software integrates your WMS to automate billing, quoting and invoicing, saving you hours of manual work and helping improve profitability.  We can also give you access to enterprise-level carrier rates across multiple carriers (FedEx, UPS, USPS, DHL, Amazon Shipping, and regional carriers).

The result: A cohesive platform that turns logistics from a cost center into a growth engine.

What are the features of the ShipTrac billing and quoting tool?

The ShipTrac Billing & Quoting Platform transforms 3PL billing from a time-consuming burden into a competitive advantage. It’s a comprehensive SaaS solution that automates the entire billing workflow—from carrier invoice ingestion to customer payment—while providing unprecedented control over markups, transparency, and profitability.

Core capabilities:

  • Automatically syncs WMS/label data (projected costs) with final carrier invoices (actual charges) at the individual shipment level using tracking numbers
  • Tracks every discrepancy so you can see exactly where carrier adjustments happened and why
  • Allows customized markup structures by carrier, service level, zone, weight, or accessorial charge
  • Pull current rate tables directly from carriers, with the ability to adjust, for easy quoting
  • Combine carrier costs, fulfillment fees (pick/pack), and storage fees into single invoices
  • Generate branded PDF invoices and detailed CSV files for each customer

What used to take 1-2 days per month now takes as little as a few minutes.

Will ShipTrac integrate with my eCommerce platform / WMS / accounting tools?

Our platform integrates with all popular eCommerce platforms, including Shopify, WooCommerce, Amazon, and more. The ShipTrac billing and quoting tool syncs to the most common WMS and billing/accounting platforms as well. Don’t see the integration you need? Just ask. 

Is there any cost to use ShipTrac?

ShipTrac charges no upfront fees to match brands with 3PLs in our network. Brands or 3PLs who are interested in our software can get a free 30-day trial before committing to a monthly subscription.

Where are ShipTrac’s partners located?

Our 3PL partners cover every major metro area in the U.S., guaranteeing fast, reliable fulfillment and delivery services wherever your customers are.

How much can I save on shipping costs with ShipTrac?

By leveraging our network’s shipping volume, you can save 20-30% on transportation costs compared to market rates.

Can ShipTrac handle my business’s growth and seasonal peaks?

Yes, ShipTrac’s flexible and scalable network allows your business to adjust quickly during peak seasons, ensuring you never miss a fulfillment deadline.

Streamline Your Fulfillment.

Get your complimentary logistics analysis and execution plan now.